Customer Orientation
Every process in our company is geared to the customer. In this context, we ascertain the customers' expectations and integrate them in our products and services, while at the same time monitoring compliance with specifications. In addition, we give consideration to the expectations of all the partners involved (employees, suppliers, shareholders and the public).
External and internal customer-supplier relations are based on the principle of partnership.
In order to meet the demands on our products and services, we consult our customers and use their input as a basis for improvements.

Strategy and Goals
The strategy and the resultant goals for each year are jointly determined and communicated at various events with the entire staff.

Principles of Corporate Policy
We see quality as being a company-wide responsibility covering every phase of the product life cycle, from market analysis and contract review, all the way to recycling.
Environmental protection is another important element of our corporate policy that is responsibly managed and expanded at all levels of the company.
We promote the environmental awareness, skills and creativity of our employees through continuing education and information.
We reduce the environmental burdens resulting from our products, manufacturing processes and activities, such as solid waste, energy and resource consumption, waste water and emissions, to the greatest possible, economically justifiable extent.
In order to limit damage and maintain our capacity to deliver, we have introduced a risk management system that takes preventive action and is also applied in the event of unusual incidents.
In-house health promotion encompasses measures aimed at healthy workplaces and supporting healthy behaviour. Compliance with all statutory regulations is a matter of course at Walterscheid.
Developments in statutory requirements are taken into consideration at an early stage and integrated in our environmental goals.
We inform the public, our customers and our suppliers of our environmental performance and cooperate with the authorities on the basis of mutual trust. We encourage our contract partners to apply the same environmental standards.
We review and document our quality-related and environmental activities as part of an integrated management system, which we constantly improve and adapt to new situations.
Thanks to the Continuous Improvement Process, we achieve outstanding results for our customers, our employees and our company.

Our Core Competencies

• Being a member of the EATON Corporation, we operate worldwide
• We consistently gear our business processes to the customer, with the aim of offering dependable solutions; unusual challenges are no problem for us
• We guarantee absolute freedom from leaks if our products are used in compliance with the assembly instructions
• We offer products of outstanding quality at reasonable prices
• Our customers benefit from the high standard of technical expertise of our service staff and application engineers
• We also offer high-quality service in the field of inventory management and logistics
• We use the latest production technology with ergonomic workplaces
• Our new warehouse technology is aimed at improving material availability.
• The proven KANBAN logistics concept of-fers customers competence in hydraulics and warehouse service
• Through e-commerce, we enable our customers to check the availability of products and place orders
• The latest information can be obtained in a very short time via the Internet
• We review and improve our business processes to your economic benefit
• We attach great importance to quality and environmental protection when selecting raw materials, suppliers and service providers
• The manufacturing processes are stable and their capability is monitored
• We are particularly committed to the environment, as reflected in our products and our in-house procedures

Our customers appreciate us as a dependable partner with the ability to accept their challenge and offer innovations proactively. They are happy to work with us and derive economic benefits from this cooperation. Working as a team, we are strong, innovative, service and success-oriented. The following sections contain more detailed descriptions of our core competencies. Thanks to the transparent way in which we define our goals and pursue our strategy, every member of staff can make an active contribution at any time and monitor the progress made. We want all our employees to be involved.